| Problem | Cause | Fixing Method | Cautions |
| there is less smoke | battery power is low | recharge the battery or replace the battery | |
| not enough E-liquid | change the cartridge | do not change the cartridge too frequently | |
| add few drops of E-liquid to the atomizer | do not put too much E-liquid | ||
| too much E-liquid | you can take off the atomizer and fling it, some E-liquid maybe thrown away | be careful not to fling E-liquid onto self or others | |
| inhale too strong | if everything is ok but there is still less smoke, you may be drawing too strongly | ||
| there is no Vapor | battery power is not enough | recharge the battery or replace the battery | |
| bad power contacts | clean the contacts with a cotton swab and rubbing alcohol | clean gently, do not use too much rubbing alcohol | |
| E-liquid leaked into battery* | you can take off the atomizer, holding a battery back-end, fling it several times, some liquid maybe thrown away | be careful not to fling E-liquid onto self or others | |
| too much E-liquid | you can take off the atomizer and fling it, some E-liquid maybe thrown away | be careful not to fling E-liquid onto self or others | |
| bad atomizer | try multiple batteries and atomizers combinations to find out whether battery or atomizer is bad, if the battery is good but there is still no light, the atomizer should be replaced | ||
| battery is dead | bad battery | try multiple batteries and atomizers combinations to find out whether battery or atomizer is bad, if the battery is bad it should be replaced | |
| battery is not charged | charge battery, if battery is not charging try cleaning the contacts of the battery and the charger with a cotton swab and rubbing alcohol | if cleaning, unplug charger and do not use too much rubbing alcohol | |
| the light is always on or it constantly flashes | the switch is always on | knock softly to switch off, if this is a continuous problem it may be time to replace the battery | do not knock too strong, to prevent this issue be careful notto get E-liquid into the battery* |
| apply suction to the LED end | be sure to remove atomizer when doing this to prevent E-liquid from getting into the battery* | ||
| The charger light does not change | the battery has been charged | it is normal | when charging the light will glow red, when full the light will glow green |
| bad contacts | clean the contacts with a cotton swab and rubbing alcohol | if cleaning, unplug charger and do not use too much rubbing alcohol | |
| tighten the contacts | do not tighten too strong | ||
| bad battery | try multiple batteries test whether or not the charger is functioning, if the battery is bad it should be replaced, if the charger is bad it should be replaced |
* All issues concerning E-liquid inside battery do not apply to the Elite 510 model. It has a sealed battery system.
